Profit Through Productivity is owned by the British Hospitality Association (BHA) and operated by Hospitality and Leisure Manpower (HaLM) on behalf of the Best Practice Forum.

At BHA and HaLM we make every effort to comply with our obligations under the 1998 Data Protection Act. Additionally, we understand the importance of maintaining the confidentiality of your performance and other information you may give us while using the site.

Information we collect from users of the site will be stored by us on computers in the UK and may be used in the following ways:

Contact details
We will use the contact details that you give us to provide services requested by you and also to tell you about important changes to the site and its functionality. These details will be used by us and associated companies to provide you with information about other services and products and may also be disclosed to third party businesses, potential employers looking for candidates, and advertisers for the same purpose.

You have the option to stop these services on all the communications that we send to you. If you have any problems associated with these processes, or if you wish to change your details please e-mail ifap@halm.co.uk.

Other Information
We may ask for further information about you as part of online surveys. This information may be used to enable us to improve our web site or online services. It may also be disclosed to other companies who wish to tell you about services of interest to you.

'Cookies'
We make use of cookies to gather valuable information about how users move around the site. This enables us to understand how the site is used and to make improvements. The information we gather by use of cookies does not include personally identifying information.

Statistical information
Aggregate statistical information provided by website usage reports will not include personally identifying information.

Access to Data
You have the right to be told what personal information we hold about you on our databases. You should write to us, Best Practice Forum, c/o Hospitality and Leisure Manpower at Burgoine House, Burgoine Quay, 8 Lower Teddington Road, Hampton Wick, Kingston Surrey KT1 4ER stating your full name, your address and all services from Best Practice Forum to which you know you subscribe. A small administrative charge will be made for fulfilling this request.